End User License Agreement
1. Parties and scope
This Agreement is between you and KARGA OYUN YAZILIM TEKNOLOJİLERİ ANONİM ŞİRKETİ, trading as Karga Games (“Karga Games,” “we,” “us”). It covers every video game, demo, playtest, update, and downloadable content that Karga Games develops or publishes, and the online services that Karga Games operates for them (each a “Game”), on any platform: PC, Mac and Linux stores, consoles, phones and tablets, subscription and cloud services, virtual-reality devices, and web browsers.
MERSİS number: 0524165627900001
Tax office / tax number: Doğanbey / 5241656279
Address: Üniversiteler Mah. İhsan Doğramacı Blv. No: 27 İç Kapı No: B01 Çankaya / ANKARA, Türkiye
Email: legal@kargagames.com
The Games are intended for players aged 13 and older, or the higher age shown by a Game’s age rating. If you are under the age of legal majority where you live, your parent or legal guardian must review and accept this Agreement for you. You must also meet the age and account requirements of the platform you play on.
2. Platform terms
Your platform account, purchases, payments, refunds, subscriptions, cloud saves, communications, and use of online services are also governed by your agreement with the operator of the platform you use — for example Valve (Steam), Epic Games, GOG, Microsoft (Xbox, Microsoft Store), Sony Interactive Entertainment (PlayStation), Nintendo, Apple (App Store, Apple Arcade), Google (Google Play), Meta (Quest), or the operator of another store, subscription, cloud, or regional service. If this Agreement conflicts with mandatory platform terms on a matter the platform controls, the platform terms govern that matter. Platform operators are not parties to this Agreement and do not grant the license in Section 3. Additional terms for some platforms are in Section 16. Nothing in this Agreement limits consumer rights that cannot be waived.
3. License
Subject to this Agreement and the applicable platform terms, Karga Games grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to install and play the Game for private, non-commercial entertainment on the devices and accounts that the platform permits. The Game is licensed, not sold. No ownership of the Game or its intellectual property passes to you.
4. Restrictions
Unless applicable law expressly allows it despite this section, you must not:
- copy, distribute, sell, rent, lease, sublicense, or commercially exploit the Game;
- reverse engineer, decompile, disassemble, derive source code from, or create derivative works of the Game, except through mod or content tools that a Game officially provides and under the rules shown with them;
- remove or alter copyright, trademark, ownership, or technical protection notices;
- use cheats, bots, unauthorized mods, exploits, or software that interferes with the Game or gives an unfair advantage;
- disrupt online services, gain unauthorized access, impersonate others, or collect another player’s information without permission;
- use the Game to harass, threaten, or defraud others, or to share illegal, hateful, sexually exploitative, privacy-infringing, or otherwise unlawful content; or
- use the Game in a way that breaks the law, this Agreement, or platform rules.
5. Online play, cross-play and conduct
Online features may need a platform account, an internet connection, a compatible Game version, and third-party online services. Cross-play and cross-progression may need you to link platform accounts through a service such as Epic Online Services; linking is optional unless a mode you choose needs it, and you can ask us to unlink it as described on the Data Requests and Deletion page. You are responsible for your account and your behavior. We may investigate reported violations and restrict access to Karga Games-operated online features when needed to protect players, our services, or legal rights. Where reasonably possible, we will tell you and give you a chance to appeal at legal@kargagames.com, unless doing so would harm safety, security, or an investigation.
6. Communications, reports and content you submit
You keep your rights in content you submit. When you use in-game communications, you grant the limited rights needed to transmit them to the intended players. When you submit a report, bug report, screenshot, or support message, you grant Karga Games a non-exclusive, worldwide, royalty-free license to host, reproduce, review, and use it only as reasonably necessary to investigate it, provide support, enforce rules, improve the Game, and protect legal rights. If you share ideas or suggestions about a Game, we may use them without restriction or payment; this does not transfer ownership of unrelated content or personal data.
Live voice and text chat are transmitted to the players in your session and are not recorded or stored by Karga Games. Platforms may apply their own safety and moderation rules. Do not share personal, confidential, or unlawful information in chat. Personal data is handled under the Privacy Policy.
7. Purchases, downloadable content and in-game items
If a Game offers purchases, downloadable content, subscriptions, or in-game items or currency, you buy them from the store of your platform, under its prices, payment, and refund terms; the content, price, and any related data processing are shown before you buy. Virtual items and currency are part of the license in Section 3: they have no cash value, cannot be exchanged for money, and cannot be transferred or sold outside the features a Game or platform provides.
Where you buy digital content that is delivered immediately, you may lose a statutory right of withdrawal once delivery starts with your consent, where consumer law (for example in the European Union or Türkiye) allows this. Your store’s refund policy and any non-waivable consumer rights still apply.
8. Updates and availability
We may release patches, balance changes, content updates, and security fixes, and an update may be needed for online play. Features may change as a Game evolves. We may suspend or end an online feature for security, legal, technical, or business reasons; where reasonably possible we will announce the end of an online service in advance. A subscription or cloud service may stop offering a Game under its own terms. Nothing in this section removes remedies or refund rights that cannot lawfully be excluded.
9. Ownership
Karga Games and its licensors keep all rights, title, and interest in the Games, including software, audiovisual content, characters, names, logos, music, and other intellectual property. Game names and logos belong to their respective owners. Third-party components remain subject to their own notices and licenses.
10. Streaming and videos
You may capture, stream, and publish footage and screenshots of our Games, including in monetized videos and streams, as long as you do not imply our endorsement, reveal confidential pre-release material, distribute Game files separately, or use the material unlawfully. Some music or third-party content in a Game may be subject to separate rights; where that is the case, the Game will say so.
11. Warranty disclaimer
To the extent permitted by law, the Games are provided “as is” and “as available.” We do not promise that a Game will always be uninterrupted, error-free, or compatible with every device or third-party service. This does not exclude any warranty, conformity right, or remedy that consumer law does not allow us to exclude.
12. Limitation of liability
To the extent permitted by law, Karga Games is not liable for indirect, incidental, special, or consequential loss, or loss of data or profit, arising from a Game. Nothing in this Agreement limits liability that cannot lawfully be limited, including liability for fraud, willful misconduct, gross negligence, death or personal injury caused by negligence, or breach of mandatory consumer rights. Any limitation applies only to the extent it is fair and enforceable under the law that applies to you.
13. Termination
You may end this Agreement at any time by stopping use of the Game and uninstalling it. Your license ends automatically if you materially breach this Agreement. Where a breach can be cured, we will normally give reasonable notice and a chance to cure it before restricting Karga Games-operated features. Provisions that by their nature should survive termination — including ownership, permitted use of submitted reports, disclaimers, liability, governing law, and the entire-agreement clause — survive.
14. Governing law and disputes
This Agreement is governed by the laws of the Republic of Türkiye, without regard to conflict-of-law rules. Please contact us first so that we can try to resolve a problem informally. The courts and enforcement offices of Ankara, Türkiye have jurisdiction, except that a consumer may also use the courts, consumer arbitration committees, or other consumer bodies available under mandatory law where the consumer lives. In Türkiye, consumers may apply to the consumer arbitration committees within the monetary limits set each year by the Ministry of Trade and, above those limits, to the consumer courts after mandatory mediation. This choice of law does not remove mandatory protections of the law of the country where a consumer habitually lives.
15. Changes to this Agreement
We may update this Agreement for the future for legal, security, platform, or significant Game changes. We will publish the new text and update the date above. If the law requires notice or new acceptance for a significant change, we will give it before the change applies to you. Changes do not remove rights that have already arisen. Releasing a Game on another platform does not by itself change this Agreement.
16. Additional terms for specific platforms
16.1 Apple (App Store and Apple Arcade)
If you obtained a Game from the Apple App Store or through Apple Arcade:
- This Agreement is between you and Karga Games only, not Apple. Karga Games, not Apple, is solely responsible for the Game and its content.
- The license in Section 3 lets you use the Game on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions; the Game may also be used by other accounts associated with you through Family Sharing or volume purchasing.
- Karga Games, not Apple, is solely responsible for maintenance and support of the Game. Apple has no obligation to provide any maintenance or support for it.
- If the Game fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price, if any, of the Game to you. To the maximum extent permitted by law, Apple has no other warranty obligation for the Game, and any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to a warranty are Karga Games’ responsibility as set out in this Agreement.
- Karga Games, not Apple, is responsible for addressing any claims by you or a third party relating to the Game or your possession and use of it, including product liability claims, claims that the Game fails to conform to legal or regulatory requirements, and claims under consumer protection, privacy, or similar laws.
- If a third party claims that the Game or your possession and use of it infringes that party’s intellectual property rights, Karga Games, not Apple, is solely responsible for the investigation, defense, settlement, and discharge of that claim.
- You confirm that you are not located in a country that is subject to a United States Government embargo or that has been designated by the United States Government as a “terrorist supporting” country, and that you are not listed on any United States Government list of prohibited or restricted parties.
- Questions, complaints, or claims about the Game should be sent to Karga Games at the address and email in Section 1.
- You must comply with applicable third-party terms, such as your wireless data service agreement, when using the Game.
- Apple and Apple’s subsidiaries are third-party beneficiaries of this Agreement, and once you accept it, Apple has the right (and is deemed to have accepted the right) to enforce it against you as a third-party beneficiary.
16.2 Epic Games Store and Epic Online Services
If a version of a Game uses Epic Online Services, the Epic SDK, services, code, documentation, and other materials provided by Epic (“Epic Materials”) are provided “as is” and “as available,” without representations, warranties, conditions, or liabilities from Epic to you, to the maximum extent permitted by law. Epic is not responsible for the Game or for services operated by Karga Games. Use of an Epic account and Epic services is also subject to Epic’s own terms and privacy policy.
16.3 Steam
If you obtained a Game on Steam, the Steam Subscriber Agreement governs your Steam account, purchases, and Steam services. Valve is not a party to this Agreement.
16.4 Xbox, PlayStation and Nintendo
If you play a Game on a console, your use of the console platform, network, account, purchases, communications, and parental controls is governed by the terms of Microsoft, Sony Interactive Entertainment, or Nintendo, as applicable. These companies are not parties to this Agreement and are not responsible for the Game or for Karga Games support, warranties, or claims, except where their own mandatory terms say otherwise.
16.5 Google Play and other app stores
If you obtained a Game from Google Play or another app store, that store’s terms govern your account, purchases, and refunds. The store operator is not a party to this Agreement.
16.6 Subscription and cloud services
If you play a Game through a subscription or cloud service, your access depends on that service and on your subscription. When a Game leaves the service or your subscription ends, you may lose access to it under the service’s terms; save data is kept as the service describes.
17. General
If part of this Agreement is unenforceable, it will be enforced to the maximum lawful extent and the rest will remain in effect. Not enforcing a provision is not a waiver. We may transfer this Agreement as part of a merger, reorganization, or sale of a Game or our business, subject to applicable law. You may not transfer your license except where platform rules or mandatory law allow it. This Agreement, the Privacy Policy, and the applicable platform terms are the entire agreement about your licensed use of the Games and replace earlier game-specific license terms on the same subject. If the English and Turkish versions differ, the version in the language of the country where you live as a consumer prevails; otherwise the English version prevails.
18. Contact
Questions about this Agreement may be sent to legal@kargagames.com or by post to the address in Section 1.